Conquest incorporates the ability to send emails directly from its functionality:
•When an Action or Request is assigned (or re-assigned) to an organizational unit
•When a Work Order is issued
•From a report with the report output as an attachment
•From a Query with the results of the Query as an attachment
•From the Conquest Logger with a log file as an attachment
Conquest provides two methods of email:
•Desktop Email such as Microsoft Outlook
•Server Based Email (SMTP)
The type of email used is determined by the ‘Use Server Based Email’ setting in the System Options.
Desktop Email is the default type used by Conquest II. It uses Microsoft Outlook, which must be installed on the same workstation as Conquest II. Normal Outlook configuration is all that is required to make emails from Conquest work. However, the user may receive messages requesting that email may be sent, like the one below.
For Outlook 2003, this message can be suppressed by following the instructions provided by Microsoft at Customizing Security Settings by Using the Outlook Security Template
For Outlook 2007 and 2010, this message can be suppressed by ensuring that Antivirus software is installed and up-to-date.